Visitor services · Paralux 2.0
Questions, answered plainly.
Everything below covers Paralux 2.0 — Spatial Scenes, Photo Widgets, the editor, viewing modes, formats, and purchases. If something isn't here, email is fastest.
Information desk Bug reports, feature requests, and questions all welcome. You can also write from inside Paralux: Settings → ⓘ → Submit Feedback.
support@paraluxapp.com1.1How do I open my photos?
Three ways from the welcome screen or the Open menu on the top toolbar:
Photos picks specific items from your Photos library,
Library browses your albums and loads whole collections,
and Open loads files or entire folders — including iCloud Drive.
1.2What gestures does Paralux use?
Pinch with both hands to zoom (up to 8×), pinch-and-drag to pan, tap once
to show or hide the toolbars, and double-tap to reset zoom and bring
everything back. The thumbnail strip and arrow buttons move between photos.
1.3Is there a tutorial?
Yes — Paralux 2.0 includes an interactive walkthrough of every major
feature. It opens automatically on first launch, and you can revisit it
anytime from the Tutorial button on the welcome screen.
1.4Where did the toolbar buttons go after the update?
2.0 organizes the toolbars into menus so windows resize freely. Sources
live in the Open menu, slideshow and immersive modes in the
View menu, and Share / Export / Super Resolution in the side
toolbar's More (⋯) menu. Rotate now lives inside the editor's
Crop tool.
2.1What are Spatial Scenes?
Spatial Scenes turn any 2D photo into a 3D scene with real depth,
generated entirely on your Vision Pro. Open a photo, choose
View menu → View as Spatial Scene, then tap the generate
button. Once it converts, lean in and look around the photo like a
window into the moment.
2.2Do Spatial Scenes work in the visionOS Simulator?
No. Generation requires a real Apple Vision Pro — the Simulator shows a
message instead. Everything else in Paralux works in the Simulator.
2.3Why did a photo fail to convert?
Some images don't give the on-device model enough depth cues — very flat
graphics, heavy blur, or abstract patterns convert less reliably. Tap
Try Again, or pick a photo with a clear subject and
background. Photos with people, landscapes, and objects convert best.
2.4Why do saved scenes regenerate when I reopen them?
visionOS doesn't let apps save the generated 3D result to a file, so
Paralux keeps the source photo and re-converts it on demand. Scenes
opened from My Spatial Scenes start generating
automatically — no extra tap — and it only takes a few seconds.
2.5What does exporting my collection do?
Export copies your collection's source photos to any folder you
choose (Files, iCloud Drive, anywhere). That keeps all your spatial-scene
photos together in one place you control — reopen them in Paralux and
they'll convert again on demand.
2.6Can I resize the Spatial Scene window?
Yes — grab the corner handle of the volume and drag. The photo scales
with the window.
3.1How do I put my photos on the wall?
Two steps. First, while viewing a photo in Paralux, open the side
toolbar's More (⋯) menu and choose
Add to Photo Widget. Then open the system
Widgets app, find Paralux Photos, and
place a widget on any wall or surface. It stays put between sessions.
3.2My widget says "Add photos in Paralux" — why?
The widget's collection is empty. Add at least one photo from the
More (⋯) menu while viewing an image. If you've just added photos and a
placed widget hasn't caught up, give it a moment — or remove the widget
and place a fresh one.
3.3Can each widget show a different photo?
Yes. Long-press a placed widget and choose Edit. The
Photo option pins a specific photo to that widget;
Shuffle All Photos rotates through your collection.
Each widget keeps its own choice, so five widgets can show five
different photos.
3.4How do I change how often shuffle rotates?
In the same Edit menu, Shuffle Timing offers every
15 minutes, 30 minutes, hour, 6 hours, or once a day. Note: visionOS
manages a refresh budget for all widgets, so the shortest settings may
occasionally be spaced out by the system.
3.5What are the frame styles?
Four, chosen per widget in the Edit menu: Full Bleed
(edge to edge), Gallery Mat (floated on a dark mat),
Circle, and Instant Photo (white border
with the photo's name, instant-camera style). The system's own frame
width and color options layer on top — your photo stays full color.
3.6How do I remove a photo from the widget collection?
Open the Widget Photos button on the welcome screen,
then pinch and hold on a photo and choose
Remove from Widget. Tapping a photo there views it in
Paralux.
3.7Can widgets show Spatial Scenes in 3D?
Not yet — visionOS widgets are rendered as flat snapshots, so 3D content
can't run inside them. Widgets show the 2D photo; tap one to open
Paralux, where the spatial version lives.
4.1How do I edit a photo?
While viewing a photo, tap the Edit button (pencil icon)
on the side toolbar. The editor has four tools: Crop
(aspect presets, rotate, and flip), Adjust (exposure,
brightness, contrast, saturation, warmth), Filters
(eight one-tap looks), and Markup (freehand drawing with
six colors and three widths). Rotate lives in the Crop tool.
4.2Where do edited photos save?
You choose, from the Save menu: Save to Photos adds the
edited image to your Apple Photos library (Paralux will ask for add-only
permission the first time), Save to Files… opens the
system dialog so you pick the folder and filename, and
Save Over Original replaces the file in place after a
confirmation. Every save renders from the full-resolution original.
4.3Does editing change my original photo?
Only if you explicitly choose Save Over Original — and
Paralux asks you to confirm first, since it can't be undone. Save to
Photos and Save to Files always create a new copy and never touch the
original.
4.4What formats does Paralux support?
Images: JPEG, HEIC, PNG, TIFF, WebP, AVIF, GIF, BMP,
Photoshop (PSD), spatial photos, and RAW — DNG, Sony ARW, Nikon NEF,
Panasonic RW2, Canon CR2 / CR3 / CRW.
Video: MOV, MP4, 3GP.
Export: JPEG, PNG, HEIC, TIFF, GIF, BMP, JPEG 2000 — with Super Resolution upscaling at 2× or 4×.
Video: MOV, MP4, 3GP.
Export: JPEG, PNG, HEIC, TIFF, GIF, BMP, JPEG 2000 — with Super Resolution upscaling at 2× or 4×.
4.5What's the difference between Void Mode and Immersive Mode?
Void Mode dims the world around your photo into a pure
black environment for cinema-like focus. Immersive Mode
fills the space around you, with custom backgrounds — solid colors or
your own images. Both live in the View menu.
4.6How do panoramas work?
Automatically. Paralux detects wide shots and offers a curved,
wrap-around view — no settings needed. Panoramas from your Photos
library work too.
4.7Some iCloud photos load slowly or get skipped — why?
Photos that are "optimized" in iCloud have to download to your device
first. Paralux requests them with network access enabled, but very large
originals on slow connections can take a moment. Anything unavailable is
skipped rather than shown broken; try again once it's downloaded.
4.8What is Liquid Glass lighting?
The window's ambient glow adapts to the dominant colors of the photo
you're viewing, so each image sets its own atmosphere. You can adjust it
in Settings.
5.1How much does Paralux cost?
$4.99, once. No in-app purchases, no subscriptions, no accounts, no ads.
Every update — including 2.0 — is free for existing owners.
5.2What data does Paralux collect?
Paralux works entirely on your device. Your photos never leave your
Vision Pro, there are no accounts, and Spatial Scene generation runs
on-device. See the full Privacy Policy.
5.3How do refunds work?
Purchases are handled by Apple. Request a refund at
reportaproblem.apple.com
— Apple reviews and processes all App Store refunds directly.
5.4How do I report a bug or request a feature?
In the app: Settings → ⓘ → Submit Feedback or Report Bugs.
Or email support@paraluxapp.com.
Screenshots or screen recordings help a lot.